Upload a check-off remittance
Who can do this Treasurer
Steps
- Open Collections → Check-off, choose the employer and period.
- Select Upload remittance and add the employer’s file, entering the total they paid.
- Check the preview: each line is Posted, Unmatched (held in suspense) or Shortfall.
- Confirm it’s you to apply it. Select Notify shortfalls to tell members whose deduction didn’t arrive.
What happens next
Every matched line is posted. A line that fails does not stop the others; unmatched lines wait in suspense.
Common problems
"The file adds up to ₦1,841,500.00 but you entered ₦1,842,000.00. Check the file before applying."
Compare the file with the employer's payment advice and correct the file or the total.
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